Called the customer care hotline via option 2, entered my CC number and surprise invalid and reached the maximum allowable input. To my surprise, I tried to log again to recover my account using my security question and of course the OTP which I’m still not receiving. ![]() I tried to call the customer service to update my number and took 3 days for me to receive sms alerts from SECURITY. You can’t get any immediate assistance.!īeen using their credit card for almost a year, I haven’t had a chance to login to their app because this agent provide an invalid mobile number for my OTP. Switching to Security Bank (Iloilo Business Park) Security Bank (Iloilo-Ledesma) Security Bank (Iloilo-Iznart) is one of the biggest mistake that I did. I’ve wasted more or less 3 hours, and here I am, still can’t withdraw my money. My house is 1hr and 30 min drive going to the nearest branch. But they did not, they pushed me to call their useless hotline number. They should have offered to replace my card since they said that it’s still active on their system. I’ve wasted money, time, effort and gas just to go to their branch but i did not get any resolution! They didn’t even know what’s going on with my card. Seriously? how is that normal? They already know that something is wrong with their CS hotline yet they did not bother to have it fixed? I stayed on the phone for 30 mins to keep re-entering my acct number and yet after more than 30 mins, I haven’t got any rep. She told me it’s normal, just keep re-entering until I get a hold of an available rep. I told her I already did and all I’m getting is a automated message that says my account number is invalid. The teller said no, my account is active and just told me to contact customer service. I went to the Security Bank branch where I opened my account to ask if they put a hold or blocked my ATM. Worst Customer Service Hotline : Security Bank’s hotline number. To learn more about the features of this application, visit us at ![]() Open up to 10 accounts and monitor your progress for each saving goal. Top up prepaid load on Globe, Smart, Sun, TNT, TM.įind the Security Bank branch or ATM nearest you using the interactive map.Įarn higher interest rates with an eSecure Savings account. Withdraw cash even without an ATM card by entering the eGiveCash number, passcode and amount. Send cash via SMS to your loved ones wherever, whenever with eGiveCash. Transfer funds to other InstaPay member banks or e-wallets Transfer funds to other SBC bank accounts without the need to enroll! Schedule your payments ahead of time to avoid the rush on due dates. Pay your bills to more than 100 of your essential merchants on utilities, credit card companies, investment plans, schools and many more!Įnroll your frequent billers as Favorites so you don’t need to key in details every time. ![]() View balances and transaction history of your enrolled deposit, e-Secure Savings and credit card accounts
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